Contact

We’re happy to hear from you and typically respond to all inquiries within 24 hours.

For customers in the United States:

Shipping Damage or Other Warranty Issue: Please use our Warranty Portal

Returns: Please use our Returns Portal

All Other Issues: Please email us at info@gibbon-usa.com and include your order number in the subject line.

For customers outside the United States:

If you live in Canada, please email us at Canada@gibbon-usa.com 

If you live in The United Kingdom, please email us at info@gibbonshop.co.uk

You may also call us at 1 (800) 209-1368, Monday–Friday from 9:00 AM–5:00 PM (Pacific Time).

Thank you very much for your patience and support and we look forward to taking care of you as soon as we can.

Team GIBBON